In no time the cost estimate was almost doubled, to $45 million, because it was proving more difficult than initially thought to determine the business rules behind the existing system. In short, the project had not been properly scoped.
“A fundamental governance theme for major initiatives is to ensure that all facets of change are planned and delivered,” Mr Toomey says. “Key performance indicators should be established at the outset.”
Cargo cult dooms project to failure – Perspectives – Opinion – Technology